Gadget Shop Software For Bangladesh, From IMEI To COD

Serial And IMEI Tracking, One Number Per Unit

When a customer comes back with a problem three months later, you need to know which unit you sold them. Nabik.ai has a serial and IMEI tracking type for exactly this. When you receive stock you enter one serial number per unit, the count must match the quantity, and a duplicate number is refused.

Each unit moves through its own life: in stock, reserved, sold, returned or void. Sell a unit by its serial and it is marked as sold with the date and the order it belongs to. In Inventory you can search by serial or IMEI, from the first three characters, to find the unit, its status and where it went.

• One serial or IMEI per unit, with the count checked against the quantity
• Duplicate numbers are rejected at receiving
• Sold date and order stored with the unit
• Search the whole inventory by IMEI

Variants For Storage, Colour And Region

The same phone comes in 128 GB or 256 GB, in black or blue, and sometimes in different regional versions. Keep each combination as its own variant with its own SKU, price and stock, so the question “128 GB black ache?” has a one-glance answer. Low-stock alerts warn you before your best seller is gone, and the stock ledger keeps every receipt, sale and return.

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Warranty Questions Answered The Same Way Every Time

Gadget buyers ask about warranty before they buy and after something goes wrong: how long it is, who provides it, what is covered, what to bring. Write your warranty and service policy once as part of Nabik AI’s training, and it answers from your words, in Bangla, Banglish or English, instead of improvising.

Claims and edge cases still need a person. Nabik AI hands those chats to your team, and the serial record shows when you sold the unit and on which order, which is the first thing a warranty check asks for.

High-Value COD Orders Need A Safety Net

A refused cash-on-delivery parcel is annoying for a T-shirt and painful for a ৳40,000 phone. Nabik.ai gives you layers you can combine, so the riskiest orders get the most checking.

• A new customer’s cash-on-delivery order is held for phone verification before it is confirmed
• Advance rules: the delivery charge, full payment above an amount you choose, a fixed amount or your own rule
• Collect the advance through a payment link on your own gateway, or bKash, Nagad, Rocket or Upay
• Risk learned from your own delivered and returned parcels, with a risky order held for a person to review
• A do-not-call list and cancellation history to spot repeat trouble

Orders, Couriers And Returns For Valuable Parcels

Take the order in chat, book the parcel with Pathao, Steadfast, RedX or eCourier from the order, print the label and follow tracking. A return is recorded against the original order, and a returned unit can be marked as returned by its serial, so the stock record matches the shelf.

Social Studio helps you launch a new model with scheduled posts, product images and captions, and Nabik AI answers the first-day questions while you are busy.

Set Up Your First Products With Serial Numbers

Start with one product: choose serial and IMEI tracking, add its variants, and receive a few units with their numbers. Sell one by its serial and look it up in Inventory by searching for the number. Then write your warranty and return policy into Nabik AI’s training and run a test chat with Try As Customer.

Set your advance rule for expensive orders before the first big sale, so the safeguard is there from the start. The Free plan lets you try the flow with up to 25 products.