Built For A Cosmetics Page That Customers Trust
On a beauty Page, trust is the product. Before buying, customers want to know where the stock comes from, whether it is original, what the return rule is and whether it suits them. The honest answers come from you, and they should be the same in every chat, at every hour.
Nabik.ai lets you teach Nabik AI those answers once: your sourcing, the brands you carry, how you pack, your return and exchange rules. You can train it with messages, documents, photos and voice notes. After that it answers authenticity questions from what you have told it, in the customer’s language, and hands the chat to a person whenever it does not have the facts.
- Teach it your sourcing, packaging and return rules once
- Correct a reply and it proposes the fact or wording that fixes it
- Nothing is invented: it reads only your own products, orders and policies
Skin-Type And Shade Questions, Answered From Your Own Facts
“Oily skin er jonno kon ta bhalo?”, “এই শেডটা কি আমার স্কিন টোনে মানাবে?”, “pregnancy te use kora jay?” Customers ask these every day, and a wrong answer is worse than a slow one. Add the details you know to each product: skin types it is made for, key ingredients, shade names, size, how to use it and any care note. Nabik AI answers from that text.
For a question your product facts do not cover, such as anything medical or very personal, the safe path is a handover. Set that expectation in your training and the chat goes to your team marked as needing you. Nabik AI can also draft product descriptions from the facts you provide, so every listing carries the same careful details.
Batch And Expiry Tracking For Beauty Products
Cosmetics have dates, and customers check them. Nabik.ai has a batch and expiry tracking type for exactly this kind of product: record the lot number and expiry date when stock arrives, and the stock is held per batch. A list shows the batches that expire in the next 30 days, so you can put those on offer before they become a loss.
Keep simple products simple. You choose the tracking type per product, so a batch-tracked serum and a plain accessory can sit in the same catalogue.
Shades, Sizes And Combos As Variants
A lipstick has twelve shades, a foundation has a shade and a size, and a skincare set is a bundle of several items. In Nabik.ai each shade or size is a variant with its own SKU, price and stock, and low-stock alerts tell you which shade is about to run out.
- Shade and size variants with their own stock
- Barcodes and SKU codes for fast packing
- A permanent ledger of every receipt, sale and return
Orders, Returns And Posts That Keep The Page Active
Take orders from the chat, confirm new cash-on-delivery customers by phone, ask for an advance on a large order, and book the parcel with Pathao, Steadfast, RedX or eCourier from the order. If something comes back, the return is recorded against the original order, and you decide whether the item goes back into stock or not.
A beauty Page also needs a steady stream of content. Social Studio lets you write captions with AI in Bangla or English, make product images, and schedule posts, Reels and Stories for your connected Pages and Instagram.
Start Small, Teach Nabik AI, Then Switch It On
Begin with your best-selling products and write down the facts customers ask about most: skin type, shade, size, ingredients, how to use it, where it is sourced and your return rule. Teach Nabik AI with those facts, test it yourself with Try As Customer, and only then switch it on for your Page. You stay in control of what it may answer, and you can take over any chat.
The Free plan covers one Page or Instagram account, two team members and up to 25 products, so you can try all of this on a real shop before you pay anything.
Questions People Ask
Can Nabik AI Answer “Is It Original?” For Me?
Nabik AI answers from the facts you have given it, such as where you source your products and what your policy is. It does not verify products itself, so the answers are only as good as the information you add, and it hands over when it does not have the facts.
Can I Track Expiry Dates For Cosmetics?
Yes. Choose batch and expiry tracking for a product, record the lot and expiry date when stock arrives, and see the batches that expire within 30 days.
How Does It Handle Skin-Type Questions?
Add skin types, ingredients and usage notes to your products. Nabik AI answers from that text and hands over to your team when a question goes beyond what you have told it.
Can I Manage Many Shades Of One Product?
Yes. Each shade or size is a variant with its own SKU, price and stock, and low-stock alerts work per variant.