Chatbot, Point Tool Or Platform
A standalone chatbot answers messages. An AI image tool makes pictures. A platform puts several jobs together, such as the inbox, orders, stock, posts and AI, so the AI can check stock before it promises an item and an order taken in a chat lands in the same place as every other order.
Separate tools can be cheaper to start and fine for one job. Once the AI needs your stock, your orders and your posts, the work of copying data between tools usually outweighs the saving.
Test Bangla And Banglish With Your Own Messages
Language quality is the first thing to test and the easiest to fake in a demo. Take twenty real messages from your inbox, in Bangla, Banglish, English and mixed, and send them to the tool in a trial. Check the facts, the language of the reply and the tone. A tool that answers Banglish in stiff formal Bangla, or translates your product names, will feel wrong to your customers.
Check Where The Answers Come From
Ask how the AI knows your prices and policies. The safe answer is that it reads your own product list and written policies before every reply, and hands over when a fact is missing. Then test it: ask about a product you do not sell and see whether it invents one.
Verify Every Integration It Advertises
A logo on a pricing page is not an integration. During the trial, connect the things you actually use and watch them work.
- Your Facebook Page and Instagram account, through your own Meta login, never your password
- WhatsApp, if you sell there
- Your courier, with a real test booking
- Your payment method or gateway
- Your website or online store, with a real stock change syncing both ways
Compare The Cost Per Conversation
Plan prices are easy to compare and tell you little. Ask what one typical customer conversation costs in AI usage, what a busy sale day would cost, what happens when you run out, and whether unused usage expires. Put those numbers next to your own message volume.
Check Control And Safety
- Can you start with the AI drafting and a person sending, before it replies on its own?
- Can you switch it off per channel, per topic or completely, in one place?
- Does each team member get only the access their role needs?
- Is every AI action and change recorded so you can see who did what?
- Is your data kept separate from other businesses, and is it used to train AI models?
Ask About Support And Your Data If You Leave
Find out how you reach support, in which language and how fast. Ask how you export your products, customers and orders, and how you have your data deleted if you stop using the platform. A trustworthy platform publishes these answers in its terms and privacy policy.
How Nabik AI Answers This Checklist
Nabik AI is a platform made in Bangladesh: one inbox for Messenger, Instagram, WhatsApp and Page comments, orders with cash on delivery and courier booking, stock, customers, Social Studio and finance, with AI agents working across them. It replies in Bangla, Banglish or English from your own shop data, starts in Suggest mode if you want, and hands over when it should.
Each shop connects its own Page through its own Meta app, so Nabik AI never asks for your Facebook password. Each person gets only the access they need, every change is recorded, each shop’s data is fenced off at the database, and data is never sold and never used to train AI. Prices are in taka and every AI task’s price is published on the AI Credits page. The Free plan lets you run this checklist on your own Page.
Run your shop with Nabik AI
Nabik AI answers your customers in Bangla, takes the order and keeps stock, couriers and accounts in one place.
Questions People Ask
What Should I Compare When Choosing An AI Chatbot?
Bangla and Banglish quality with your own messages, where the answers come from, integrations that really work, cost per conversation, control, data handling and support.
Should I Use Separate Tools Or One Platform?
Separate tools are fine for one job. When the AI needs your stock, orders and posts together, one platform saves the work of moving data between tools.
How Do I Check That An Integration Really Works?
Connect it during a trial and watch it: a real courier booking, a real stock change syncing, a real message arriving from your Page.
What Is The Difference Between Rule-Based And AI Facebook Automation?
Rule-based automation replies to exact keywords with fixed text. An AI assistant understands the question in any wording and answers from your shop’s data.
Can I Try Nabik AI Before Paying?
Yes. The Free plan connects one Facebook Page or Instagram account and includes 60 AI credits every month, with no time limit and no card.